Suttle Cadillac Customer Reviews

Few dealerships can claim what Suttle Cadillac brings to The Peninsula: over 120 years of family ownership, a legacy of firsts in the Tidewater region and a genuine commitment to the people they serve. As a longstanding fixture in the Hampton Roads community, our Cadillac dealership in Newport News has built its reputation one customer at a time, and the reviews speak for themselves.

From first-time buyers to longtime loyalists who wouldn't think of going anywhere else, drivers have experienced what sets Suttle Cadillac apart. Read on to see what they have to say, then explore our new inventory or schedule a test-drive of your own.

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Cadillac Escalade

Why Peninsula Drivers Choose Suttle Cadillac

Our reviews tell part of the story. The other part is rooted in more than a century of doing things the right way. Family-owned and -operated since 1902, Suttle Cadillac has family members on-site daily and that personal investment shows in every interaction.

Suttle Cadillac is also one of the region's most comprehensively equipped dealerships. From a large off-site body shop expanding to 11 paint booths to a newly enlarged 5,000 square-foot parts department, the infrastructure here is built to handle virtually anything. Drivers also benefit from exclusive Cadillac roadside assistance, a 3-year/36,000-mile oil change plan for vehicles under 100,000 miles and lifetime state inspections on all sold vehicles.1

Convenience is a priority whether you're shopping or servicing. Our Newport News Cadillac dealership offers express checkout, courtesy transportation, valet service and an on-site Enterprise rental car facility. Remote purchase and delivery options make it easy to buy on your terms.

Suttle Cadillac is also proud to be among the first 25 CarBravo Certified Dealers nationwide and is fully EV-certified for new Cadillac sales and service, complete with fast-charging stations and EV Connect facilities. As Sandeep K. noted above, when another dealer turned him away for lack of an EV technician, Suttle stepped up. That kind of capability and commitment is what separates our dealership from the rest. Browse our new Cadillac vehicles or schedule service online to experience the Suttle Cadillac difference firsthand.